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acaste4246's avatar
acaste4246
Aspirant
Apr 02, 2017
Solved

E-mailing logs

I am trying to set up my router so it will e-mail me the logs everytime they are full. I am compleying all of the fields and clicking "apply" and its mot saving any of the information. The screen refreshes and everything is deleted. I tried several times with no luck. Any suggestions?

A secondary question: do i need to have my own mail server? I use web based programs such as yahoo and gmail. Do i need to have something set up on my own network?

Thanks in advance!!
logs
Troubleshooting
  • DexterJB's avatar
    DexterJB
    Apr 06, 2017

    Hi acaste4246,

    1. What is the model number and firmware version of the router?

    2. You can try the steps below.

    a. Log in to your Gmail then go to Settings.
    b.  Click on Accounts and Import then click Other Google Account settings.
    c. Go to Security Check-up.
    d.  Click on Disable access on less secure apps.
    e. Select the radio button to turn ON Access to less secure apps.
    f.  To test if it will send the logs via email, go to the router logs option on the router's GUI then click on Send Log.
    g.  You should now receive the router logs.

    Regards,

    Dexter

    Community Team

4 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Apr 06, 2017

    Hi acaste4246,

    1. What is the model number and firmware version of the router?

    2. You can try the steps below.

    a. Log in to your Gmail then go to Settings.
    b.  Click on Accounts and Import then click Other Google Account settings.
    c. Go to Security Check-up.
    d.  Click on Disable access on less secure apps.
    e. Select the radio button to turn ON Access to less secure apps.
    f.  To test if it will send the logs via email, go to the router logs option on the router's GUI then click on Send Log.
    g.  You should now receive the router logs.

    Regards,

    Dexter

    Community Team

    • acaste4246's avatar
      acaste4246
      Aspirant
      Apr 06, 2017

      Hello DexterJB...

       

      Thank you for the reply.  

       

      1) Nighthawk R7000 

      Firmware Version
      V1.0.7.10_1.2.3

       

      I followed the steps you outlined and clicked on Security Check Up. I am prompted through a series of steps:

      1) Recovery Information

      2) Connected devices

      3) Check you account permissions

           At this point there is no radio button as you described to turn ON Access to less secure apps.

      Do you have any other suggestions for setting up the e-mail?

       

      Thank you,

       

      Anthony