NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

pookie525's avatar
pookie525
Aspirant
Jun 28, 2016
Solved

Enable Password Recovery Feature

Hello,   I received the email about enabling the password recovery feature.  I already have the box ticked to enable this and have the questions and answers selected.  Does this email mean that I n...
Advanced Features
Security
  • ElaineM's avatar
    ElaineM
    Jun 29, 2016

    Hi All,

     

    Are you guys referring to this email?

    If you received one it's a legit mail from us.

     

    hawki Do you have a case number for that call? Let me know so we can provide necessary action.

     

    Thanks!

     

ElaineM's avatar
ElaineM
NETGEAR Employee Retired
Jun 29, 2016

Hi All,

 

Are you guys referring to this email?

If you received one it's a legit mail from us.

 

hawki Do you have a case number for that call? Let me know so we can provide necessary action.

 

Thanks!

 

hawki's avatar
hawki
Apprentice
Jun 29, 2016

Elaine M.

 

Yeah, I know. Netgear should the email it to all its tech support staff, one of which told me that it was a scam and that I should ignore it.