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Forum Discussion
daddybob
May 09, 2018Aspirant
Firmware R6220-V1.1.0.66 problems with wireless connections
I upgraded from V1.1.0.64 to V1.1.0.66 and experienced the following problems:
1) google home device cannot connect to the wifi (5G connection)
2) smart plugs accessed thru Smart Life app on my p...
- May 10, 2018
Did you reset the router to factory settings after the firmware flash?
New firmware sometimes introduces changes that are not compatible with the old configuration.
So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware. Wifi seems to be particularly prone to this phenomenon.
This is a nuisance because you then have to reconfigure the device all over again.
daddybob wrote:
Reloaded saved configuration from 2 weeks ago, no improvement.
Possibly not a good idea. You can backup your settings before you reset and restore them later. But that may just bring back the fault. Then again, at least you will know if the reset fixed the problem.
michaelkenward
May 10, 2018Guru - Experienced User
Did you reset the router to factory settings after the firmware flash?
New firmware sometimes introduces changes that are not compatible with the old configuration.
So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware. Wifi seems to be particularly prone to this phenomenon.
This is a nuisance because you then have to reconfigure the device all over again.
daddybob wrote:
Reloaded saved configuration from 2 weeks ago, no improvement.
Possibly not a good idea. You can backup your settings before you reset and restore them later. But that may just bring back the fault. Then again, at least you will know if the reset fixed the problem.
daddybob
May 10, 2018Aspirant
No, I have not tried a factory reset.
I will try that later today and report back