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Forum Discussion
Solved
Firmware version inconsistency
Running the Netgear Genie web application when I check for a later firmware version with Advanced | Administration | Router Update I am told that I have the latest firmware. The firmware that is showing in the web aplication for my router is "V1.0.3.6_1.0.63CH". Yet when I look on the web page for my router at https://www.netgear.com/support/product/R6300v2.aspx#download it shows the latest firmware to be 1.0.4.36. Can anybody clear up why the Netgear Genie is telling me there is no firmware update while the web page shows what certainly looks like a later firmware version for my router ?
> [...] The firmware that is showing in the web aplication for my router
> is "V1.0.3.6_1.0.63CH". [...]That"CH" means that you have special ISP-specific (Charter/Spectrum)
firmware, not the general Netgear firmware.> [...] Can anybody clear up why [...]
You don't have an ordinary R6300v2; yours is special. There have
been some discussions of how to load ordinary firmware onto a device
which currently runs ISP-specific firmware ("CH" or "SH"), with mixed
results. See, for example:https://community.netgear.com/t5/x/x/m-p/1543374
A Web or forum search for your current firmware version should find
others.
2 Replies
> [...] The firmware that is showing in the web aplication for my router
> is "V1.0.3.6_1.0.63CH". [...]That"CH" means that you have special ISP-specific (Charter/Spectrum)
firmware, not the general Netgear firmware.> [...] Can anybody clear up why [...]
You don't have an ordinary R6300v2; yours is special. There have
been some discussions of how to load ordinary firmware onto a device
which currently runs ISP-specific firmware ("CH" or "SH"), with mixed
results. See, for example:https://community.netgear.com/t5/x/x/m-p/1543374
A Web or forum search for your current firmware version should find
others.I am a Charter subscriber. I did not realize that Charter has their own model separate from the normal Netgear models. I have no need to upgrade the firmware if I do indeed have the latest Charter firmware version.
