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mrc11's avatar
mrc11
Follower
Nov 28, 2020

How do I remove the ORBI RBK33 device from my account?

How do I remove the ORBI RBK33 device from my Netgear account? I sold the unit and the buyer said I need to remove the device from my account so the buyer can make changes .

1 Reply


  • mrc11 wrote:

    How do I remove the ORBI RBK33 device from my Netgear account? I sold the unit and the buyer said I need to remove the device from my account so the buyer can make changes .


    Ask buyer what they want to do.

     

    They do not needs you to remove the device from your Netgear account before they can work with it.

     

    Registration covers the 90-days of free support and the warranty, which you cannot pass on.

     

    I assume that you reset the thing before you sold it.