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Forum Discussion
mrc11
Nov 28, 2020Follower
How do I remove the ORBI RBK33 device from my account?
How do I remove the ORBI RBK33 device from my Netgear account? I sold the unit and the buyer said I need to remove the device from my account so the buyer can make changes .
1 Reply
mrc11 wrote:
How do I remove the ORBI RBK33 device from my Netgear account? I sold the unit and the buyer said I need to remove the device from my account so the buyer can make changes .
Ask buyer what they want to do.
They do not needs you to remove the device from your Netgear account before they can work with it.
Registration covers the 90-days of free support and the warranty, which you cannot pass on.
I assume that you reset the thing before you sold it.