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Forum Discussion
Jellicoe
Feb 04, 2015Tutor
How to add a mac address access control
I am a bit confused here. I see that there is the access control page, but I can not figure out how to add a new iPad? Rachael
ElaineM
Sep 21, 2015NETGEAR Employee Retired
Hi uperez,
Welcome to the community!
Are you trying to add the MAC address for Access Control feature?
The Access Control feature is added if you upgrade the firmware of your router to the latest firmware version 1.0.0.52.
To upgrade the firmware of your router, see the instructions here.
Let us know what happens.
uperez
Sep 22, 2015Aspirant
Thanks, Elaine. I have upgraded the firmware to 52 from 38. I can see my printer is listed (MAC address) as allowed device to connect on the list but it is not connecting. I tried to connect the printer using the ssid and password but still it is not connecting. Please note that the same printer I connected wirelessly using the same rounter but now it is not connecting now.
- ElaineMSep 22, 2015NETGEAR Employee Retired
uperez Will it connect without Access Control feature enabled?
Do you have the correct password to connect the printer?
Other devices can connect with the Access Control enabled?
Looking forward to your response.
- uperezSep 25, 2015Aspirant
It does not connect in any way. Yes, I have the correct password.
Actually, my router has dual bands and two SSIDs: Netgear 50 (2.4 GHZ band) & Netgear 50-5G (5 GHZ band). All my other devices connect to Netgear 50-5G, but not to Netgear 50. I created two separate passwords for two SSIDs. The printer can only find the Netgear 50-5G (5G) band, not the Netgear 50 (2.4G) band. Please advise.
- ElaineMSep 27, 2015NETGEAR Employee Retired
uperez No wireless devices can see the Netgear 50? Tried changing channel? Make sure SSID broadcast is enabled.
If you still can't see the SSID, verify if you have the latest firmware installed then reset after firmware upgrade.
See if it will do the same thing.