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kodati's avatar
kodati
Aspirant
May 26, 2016
Solved

how to stop unwanted user using genie app (My router - jnr1010v2)

Hi I am usng jnr1010v2 router and myFirmware VersionV1.1.0.32_1.0.1, and i am sung winows 10

i installed genie app in my android mobile and desktop also. I saw an youtube video toping an unwanted user simply by touching the network map tab and selecting the unwanted user. 

I tried to stop an unwanted user from my genies app (using network map tab) but i am unable to do that. I want to know why. 

how to stop an unwanted user.

 

 

4 Replies

    • kodati's avatar
      kodati
      Aspirant

      Thank you for your reply.

      but I want to know whether I can stop a user currently browing my wifi with the use of genie app network map.

      • VE6CGX's avatar
        VE6CGX
        Master

        Already mentioned. Change your wireless passphrase.  Sounds like your wireless has wide open door for intruders.