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ljhnz's avatar
ljhnz
Aspirant
Jul 05, 2017
Solved

I can't figure out how to make my AC 1600 Simultaneous Dual Band Modem/Router stay on 2.4ghz output

Model D6400. I've read my downloaded user manual over and over again (the downloaded one has more info in it than the documentation that came in the box) and scouring the internet but still haven't m...
  • ljhnz's avatar
    Jul 05, 2017
    That was so EASY! Thankyou! I disabled the "Guest" option again - just followed your instructions with regards to channel selection and it worked 😊 I'm positive I tried doing that a few days ago! Lol I tried that much stuff I ended up having to do a factory reset of the modem/router after enabling the "use as an AP" option. (After heaps of web searches I now know why that killed my Internet connection 😅😅)