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Inconsistency observed in information provided for Netgear router WNDR3400 on Netgear webpage,
I wanted to buy a budget wifi router,while searching on internet i came across Netgear WNDR3400 router. When i saw USB port support is also provided i decided to buy the product but the USB port disp...
- Hi ElaineM as it was as major issue which I found out can I expect a compensation (gift) for the same ?
As it was a defect which your QA team forgot to identify.
But on Netgear site it's showing blue color USB port and even on other online selling sites showing blue color port . See for current phase u know and I know blue color port determines it's a USB 3.0 port. At least as netgear to update the images and post the current standard USB 2.0 black port displaying image.
And on many site I have seen they are displaying as USB port is present but they are not mentioning it's USB 2.0 port where as user sees it's a blue port by which enduser thinks wnbr3400 router has 3.0 USB port.
And if u say netgear old router had blue color port at start then it's ok but company should update the images on webpage too to make sure we are not providing wrong information
And on many site I have seen they are displaying as USB port is present but they are not mentioning it's USB 2.0 port where as user sees it's a blue port by which enduser thinks wnbr3400 router has 3.0 USB port.
And if u say netgear old router had blue color port at start then it's ok but company should update the images on webpage too to make sure we are not providing wrong information
No one on this thread so far works for Netgear. I've forwarded the link to a Netgear Mod, so maybe they will follow up here.
do we have any updates from Netgear team on this issue ?
Not a Netgear official, however ... most information in the Internet ref. USB 3.0 and black vs. blue inserts is bluntly wrong. For example many notebook vendors are using USB 3.0 with black or white or whatever colour inserts for design reasons. Using the blue insert colour was and is only a recommendation to distinguish if USB 2 and USB 3.0 ports exist on the same system. Even blue inserts are USB-IF compliant for USB 2 ports if there are no USB 3.0 ports.
USB-IF Compliance Updates #78 clarified this:
Blue Pantone (color) in USB 3.0 Connectors
Mandate: Informational
Effective Date: June, 2011Section 5.3.1.3 of the USB 3.0 Specification defines Blue (Pantone 300C) as a recommended color for USB 3.0 A-connectors.
The use of blue pantone thermoplastics in USB 3.0 connectors is recommended on systems with a mix of USB 2.0 and USB 3.0 ports. For certification, the USB-IF does require that the user be able to clearly and easily distinguish between a USB 3.0 and a USB 2.0 port on a system; however, it is left to the system implementer on how to accomplish this.PS. StephenB The USB 3.0 standard was published on 12 September 2008 ... 8-)
Most of the time it comes down the cost of the part there was a time capacitors where going bad on mother boards of computers just because a company sold the caps at very low price and they were used.
If you have millions of a part in stock you use it.
Swapnil_1989 Thank you for your feedback. The page will be updated soon.
