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Inconsistency observed in information provided for Netgear router WNDR3400 on Netgear webpage,
I wanted to buy a budget wifi router,while searching on internet i came across Netgear WNDR3400 router. When i saw USB port support is also provided i decided to buy the product but the USB port disp...
- Hi ElaineM as it was as major issue which I found out can I expect a compensation (gift) for the same ?
As it was a defect which your QA team forgot to identify.
No one on this thread so far works for Netgear. I've forwarded the link to a Netgear Mod, so maybe they will follow up here.
do we have any updates from Netgear team on this issue ?
Not a Netgear official, however ... most information in the Internet ref. USB 3.0 and black vs. blue inserts is bluntly wrong. For example many notebook vendors are using USB 3.0 with black or white or whatever colour inserts for design reasons. Using the blue insert colour was and is only a recommendation to distinguish if USB 2 and USB 3.0 ports exist on the same system. Even blue inserts are USB-IF compliant for USB 2 ports if there are no USB 3.0 ports.
USB-IF Compliance Updates #78 clarified this:
Blue Pantone (color) in USB 3.0 Connectors
Mandate: Informational
Effective Date: June, 2011Section 5.3.1.3 of the USB 3.0 Specification defines Blue (Pantone 300C) as a recommended color for USB 3.0 A-connectors.
The use of blue pantone thermoplastics in USB 3.0 connectors is recommended on systems with a mix of USB 2.0 and USB 3.0 ports. For certification, the USB-IF does require that the user be able to clearly and easily distinguish between a USB 3.0 and a USB 2.0 port on a system; however, it is left to the system implementer on how to accomplish this.PS. StephenB The USB 3.0 standard was published on 12 September 2008 ... 8-)
Most of the time it comes down the cost of the part there was a time capacitors where going bad on mother boards of computers just because a company sold the caps at very low price and they were used.
If you have millions of a part in stock you use it.
schumaku "For example many notebook vendors are using USB 3.0 with black or white or whatever colour inserts for design reasons. Using the blue insert colour was and is only a recommendation to distinguish if USB 2 and USB 3.0 ports exist on the same system"
see i know all this but consider a enduser who is not aware about all this things, he knows blue color means Usb 3 and black means 2.0 . then ?And on company webpage its shown as blue but when the enduser recives the router the usb port provided is in black color. If you are showing a blue color port atleast provide it to avoid confuiions. And again in market this router is being sold with black color port that is 2.0 USB port only . So why Ntegear site is showing blue color port on webpage.
A simple answer is the web store who sales the item include a statement the item may appear different from the picture at lease the end user would know it is possible to receive a router with different colored ports.
