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Forum Discussion

walkling's avatar
walkling
Follower
Jan 22, 2018
Solved

install security firmware

I'm trying to install the security firmware in Model WNR2000v5. I cannot get in to the router login. I've been trying this since July 2017, and I've checked my password and changed it, but it won't l...
Firmware
Security
DexterJB's avatar
DexterJB
NETGEAR Moderator
Feb 19, 2018

Hi walkling,

 

If none of your passwords to login to the router UI works, then you may want to consider resetting the router to factory defaults. The steps are linked below.

 

http://kb.netgear.com/app/answers/detail/a_id/9665

 

Regards,

 

Dexter

Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
Feb 22, 2018

Hi walkling,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team