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Forum Discussion
Solved
installation
Can't install.
Can't download app
I have to plug in to ethernet to connect to internet because I have no router.
MacBook and iPad have no ethernet port.
iMac has ethetnet port, but can't download app to desktop.
So I need a router to connect to the internet to install my router????
This is a community forum, not Netgear support.
Head to https://netgear.com/support type your product model number (e.g. like R7000P) and grab the documentation - there are Quick Start, Do More guides, User Guides. And no, there is no need to use an App (it can be just convenient): The minimum you need is a Web browser to configure your whatever new router, connect your computer either by Ethernet to the router LAN port, or establish a wireless connection using the pre-configured network name and try to open http://routerlogin.net/ - this will show a prompt for a username and a password - use: admin password
For support, head to https://my.netgear.com/ register your product, and contact support.
4 Replies
Well, this was a big help.
So much for the "free 24/7 customer support".
This is a community forum, not Netgear support.
Head to https://netgear.com/support type your product model number (e.g. like R7000P) and grab the documentation - there are Quick Start, Do More guides, User Guides. And no, there is no need to use an App (it can be just convenient): The minimum you need is a Web browser to configure your whatever new router, connect your computer either by Ethernet to the router LAN port, or establish a wireless connection using the pre-configured network name and try to open http://routerlogin.net/ - this will show a prompt for a username and a password - use: admin password
For support, head to https://my.netgear.com/ register your product, and contact support.
Thank you. I just got off the phone with my internet service provider tech support and he helped me do exactly that. The app is a bad idea and not even needed. I wasted 4 hours trying to do it by their instructions. But everything works now.