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Forum Discussion

Muthanna's avatar
Muthanna
Follower
Mar 22, 2021

Intermittent wifi issue (Model C3000)

Hi ,

 

We are facing intermittent wifi connection issue. 

Note : Network (Comcast) technician told that its issue with the router. need to update the router frame. Please help to take it forward.

 

Model :  N300 Wi-Fi DOCSIS 3.0 Cable Modem Router (C3000)

1 Reply

  • plemans's avatar
    plemans
    Guru
    Mar 23, 2021

    Only the wifi is having issues?

    Wired devices work fine? 

    What actual issues are you having? A detailed description of whats happening/going on helps more than "intermittent wifi issue"

    Also, the C3000 is a single band 2.4ghz device. 2.4ghz is more sensitive to interference and its slow. If you live in an apartment/condo/residence with a lot of signals, you will likely fact connection issues because the 2.4ghz bandwidth gets over crowded in those locations.