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Forum Discussion
ccoltmanm
May 07, 2017Aspirant
Internet Just Stopped
I have a Zoom 5341J Cable Modem. I just bought an AC 1750 Nighthawk Netgear WiFi router. I hooked the router up to my modem last night, and all is well. This morning, after changing noth...
- May 08, 2017
Hi ccoltmanm,
1. What is the firmware version of the router?
2. Please do a factory reset after updating the router's firmware. Check the link below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/9665
3. Try changing the Ethernet cable that is connecting the modem to the router.
4. You can also try doing a loop back test to check if the LAN/WAN ports are working. Check the link below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/28408
Regards,
Dexter
Community Team
ccoltmanm
May 07, 2017Aspirant
I updated using he built in auto updated. Then when I was having issues I manually re updated using the file from the support page.
- William10aMay 07, 2017Master
Have you look at the even log of the router to see what if anything is going on just before you have your internet problems?
- ccoltmanmMay 07, 2017Aspirant
[admin login] from source 192.168.1.7 Sunday, May 07,2017 14:13:01
[admin login] from source 192.168.1.7 Sunday, May 07,2017 14:04:45
[DoS attack: ACK Scan] from source: 52.10.137.34:443 Sunday, May 07,2017 14:04:03
[DoS attack: ACK Scan] from source: 52.10.137.34:443 Sunday, May 07,2017 14:03:28
[DoS attack: ACK Scan] from source: 35.167.75.146:443 Sunday, May 07,2017 14:02:51
[DoS attack: ACK Scan] from source: 35.167.75.146:443 Sunday, May 07,2017 14:02:17
[DoS attack: ACK Scan] from source: 52.24.70.128:443 Sunday, May 07,2017 13:57:45
[DoS attack: ACK Scan] from source: 52.89.219.192:443 Sunday, May 07,2017 13:54:19
[DoS attack: ACK Scan] from source: 52.89.219.192:443 Sunday, May 07,2017 13:53:44
[DoS attack: ACK Scan] from source: 54.213.83.95:443 Sunday, May 07,2017 13:52:24
[DoS attack: ACK Scan] from source: 52.34.164.246:443 Sunday, May 07,2017 13:50:22
[DoS attack: ACK Scan] from source: 35.167.75.146:443 Sunday, May 07,2017 13:48:22
[DoS attack: ACK Scan] from source: 35.167.75.146:443 Sunday, May 07,2017 13:47:48
[DoS attack: ACK Scan] from source: 184.31.202.42:443 Sunday, May 07,2017 13:47:15
[DoS attack: ACK Scan] from source: 52.94.237.203:443 Sunday, May 07,2017 13:45:29
[DoS attack: ACK Scan] from source: 54.69.169.152:443 Sunday, May 07,2017 13:42:21
[DoS attack: ACK Scan] from source: 54.69.169.152:443 Sunday, May 07,2017 13:41:47
[DoS attack: ACK Scan] from source: 52.10.81.79:443 Sunday, May 07,2017 13:38:20
[DoS attack: ACK Scan] from source: 52.10.81.79:443 Sunday, May 07,2017 13:37:46
[DoS attack: ACK Scan] from source: 54.68.58.159:443 Sunday, May 07,2017 13:36:20
[DoS attack: ACK Scan] from source: 54.68.58.159:443 Sunday, May 07,2017 13:35:46
[DoS attack: ACK Scan] from source: 35.167.75.146:443 Sunday, May 07,2017 13:34:20
[DoS attack: ACK Scan] from source: 35.167.75.146:443 Sunday, May 07,2017 13:33:45
[DoS attack: ACK Scan] from source: 52.88.5.62:443 Sunday, May 07,2017 13:30:19
[DoS attack: ACK Scan] from source: 52.88.5.62:443 Sunday, May 07,2017 13:29:44
[DoS attack: ACK Scan] from source: 52.88.160.196:443 Sunday, May 07,2017 13:27:49
[DoS attack: ACK Scan] from source: 54.69.169.152:443 Sunday, May 07,2017 13:25:48
[DoS attack: ACK Scan] from source: 54.69.169.152:443 Sunday, May 07,2017 13:25:13
[DoS attack: ACK Scan] from source: 54.69.169.152:443 Sunday, May 07,2017 13:24:51
[DoS attack: ACK Scan] from source: 35.167.75.146:443 Sunday, May 07,2017 13:24:09
[DoS attack: ACK Scan] from source: 35.167.75.146:443 Sunday, May 07,2017 13:23:40
[DoS attack: ACK Scan] from source: 151.101.0.207:443 Sunday, May 07,2017 13:23:18
[DoS attack: ACK Scan] from source: 151.101.0.207:443 Sunday, May 07,2017 13:22:50
[DoS attack: ACK Scan] from source: 138.108.7.20:443 Sunday, May 07,2017 13:18:24
[DoS attack: ACK Scan] from source: 156.154.200.36:443 Sunday, May 07,2017 13:17:55
[DoS attack: ACK Scan] from source: 208.185.50.90:443 Sunday, May 07,2017 13:16:25
[DoS attack: ACK Scan] from source: 68.235.35.11:80 Sunday, May 07,2017 13:15:58
[DoS attack: ACK Scan] from source: 23.12.37.82:443 Sunday, May 07,2017 13:15:28
[DoS attack: ACK Scan] from source: 192.229.210.170:443 Sunday, May 07,2017 13:15:00
[DoS attack: ACK Scan] from source: 173.241.244.220:80 Sunday, May 07,2017 13:14:18
[DoS attack: ACK Scan] from source: 173.241.244.143:80 Sunday, May 07,2017 13:13:58
[DoS attack: ACK Scan] from source: 192.229.210.170:443 Sunday, May 07,2017 13:13:38
[DoS attack: ACK Scan] from source: 54.239.17.71:443 Sunday, May 07,2017 13:10:29
[DoS attack: ACK Scan] from source: 52.88.5.62:443 Sunday, May 07,2017 13:06:51
[DoS attack: ACK Scan] from source: 52.88.5.62:443 Sunday, May 07,2017 13:06:07
[DoS attack: ACK Scan] from source: 52.25.180.45:443 Sunday, May 07,2017 13:04:06
[DoS attack: ACK Scan] from source: 52.25.180.45:443 Sunday, May 07,2017 13:03:32
[DoS attack: ACK Scan] from source: 54.213.83.95:443 Sunday, May 07,2017 13:00:06
[DoS attack: ACK Scan] from source: 54.213.83.95:443 Sunday, May 07,2017 12:59:31
[DoS attack: ACK Scan] from source: 52.37.193.169:443 Sunday, May 07,2017 12:57:31
[DoS attack: ACK Scan] from source: 209.85.147.109:993 Sunday, May 07,2017 12:54:36
[DoS attack: ACK Scan] from source: 54.187.90.104:443 Sunday, May 07,2017 12:54:06
[DoS attack: ACK Scan] from source: 184.31.202.42:443 Sunday, May 07,2017 12:53:28
[DoS attack: ACK Scan] from source: 52.34.164.246:443 Sunday, May 07,2017 12:52:04
[DoS attack: ACK Scan] from source: 52.34.164.246:443 Sunday, May 07,2017 12:51:30
[DoS attack: ACK Scan] from source: 52.10.137.34:443 Sunday, May 07,2017 12:50:04
[DoS attack: ACK Scan] from source: 52.10.59.221:443 Sunday, May 07,2017 12:46:08
[DoS attack: ACK Scan] from source: 52.10.59.221:443 Sunday, May 07,2017 12:45:33
[DoS attack: ACK Scan] from source: 34.208.131.218:443 Sunday, May 07,2017 12:43:33
[DoS attack: ACK Scan] from source: 54.149.85.78:443 Sunday, May 07,2017 12:38:07
[DoS attack: ACK Scan] from source: 40.97.124.18:443 Sunday, May 07,2017 12:36:48
[DoS attack: ACK Scan] from source: 54.69.194.90:443 Sunday, May 07,2017 12:36:06
[DoS attack: ACK Scan] from source: 54.69.200.78:443 Sunday, May 07,2017 12:31:40
[DoS attack: ACK Scan] from source: 54.69.200.78:443 Sunday, May 07,2017 12:31:06
[DoS attack: ACK Scan] from source: 52.26.13.135:443 Sunday, May 07,2017 12:30:22
[DoS attack: ACK Scan] from source: 54.68.58.159:443 Sunday, May 07,2017 12:30:00
[DoS attack: ACK Scan] from source: 54.68.58.159:443 Sunday, May 07,2017 12:29:31
[DoS attack: ACK Scan] from source: 54.68.58.159:443 Sunday, May 07,2017 12:29:11
[DoS attack: ACK Scan] from source: 54.68.58.159:443 Sunday, May 07,2017 12:28:50
[DoS attack: ACK Scan] from source: 52.88.5.62:443 Sunday, May 07,2017 12:28:26
[DoS attack: ACK Scan] from source: 52.88.5.62:443 Sunday, May 07,2017 12:27:58
[DoS attack: UDP Land Attack] from source: 255.255.255.255:17152 Sunday, May 07,2017 12:27:18
[DoS attack: UDP Land Attack] from source: 255.255.255.255:17152 Sunday, May 07,2017 12:27:15
[DoS attack: ACK Scan] from source: 54.69.194.90:443 Sunday, May 07,2017 12:27:01
[DoS attack: ACK Scan] from source: 54.69.194.90:443 Sunday, May 07,2017 12:26:26
[DoS attack: ACK Scan] from source: 209.85.200.109:993 Sunday, May 07,2017 12:24:18
[DoS attack: ACK Scan] from source: 17.173.65.116:443 Sunday, May 07,2017 12:23:04
[DoS attack: ACK Scan] from source: 172.224.1.207:443 Sunday, May 07,2017 12:20:02
[DoS attack: ACK Scan] from source: 52.94.234.96:443 Sunday, May 07,2017 12:15:00
[DoS attack: ACK Scan] from source: 54.239.17.71:443 Sunday, May 07,2017 12:00:10
[DoS attack: ACK Scan] from source: 209.85.147.108:993 Sunday, May 07,2017 11:57:49
[DoS attack: ACK Scan] from source: 184.31.202.42:443 Sunday, May 07,2017 11:54:14
[DoS attack: ACK Scan] from source: 184.31.202.42:443 Sunday, May 07,2017 11:53:52
[UPnP set event:AddPortMapping] from source 192.168.1.3 Sunday, May 07,2017 11:53:08
[DHCP IP: (192.168.1.3)] to MAC address D8:CB:8A:9C:96:B2 Sunday, May 07,2017 11:52:54
[DoS attack: ACK Scan] from source: 172.224.1.207:443 Sunday, May 07,2017 11:35:04
[DoS attack: ACK Scan] from source: 184.31.202.126:443 Sunday, May 07,2017 11:33:20
[DoS attack: ACK Scan] from source: 52.94.237.203:443 Sunday, May 07,2017 11:26:01
[DoS attack: ACK Scan] from source: 173.194.74.108:993 Sunday, May 07,2017 11:25:12
[DoS attack: UDP Land Attack] from source: 255.255.255.255:17152 Sunday, May 07,2017 11:25:08
[DoS attack: UDP Land Attack] from source: 255.255.255.255:17152 Sunday, May 07,2017 11:25:05
[DoS attack: UDP Land Attack] from source: 255.255.255.255:17152 Sunday, May 07,2017 11:17:24
[DoS attack: UDP Land Attack] from source: 255.255.255.255:17152 Sunday, May 07,2017 11:17:21
[DoS attack: UDP Land Attack] from source: 255.255.255.255:17152 Sunday, May 07,2017 11:15:04
[DoS attack: UDP Land Attack] from source: 255.255.255.255:17152 Sunday, May 07,2017 11:15:01
[DoS attack: ACK Scan] from source: 31.13.74.1:443 Sunday, May 07,2017 11:14:56
[DoS attack: ACK Scan] from source: 54.239.17.71:443 Sunday, May 07,2017 11:07:42
[DoS attack: UDP Land Attack] from source: 255.255.255.255:17152 Sunday, May 07,2017 10:58:53
[DoS attack: UDP Land Attack] from source: 255.255.255.255:17152 Sunday, May 07,2017 10:58:50
[DoS attack: ACK Scan] from source: 208.85.46.34:443 Sunday, May 07,2017 10:53:26
[DoS attack: ACK Scan] from source: 52.94.237.203:443 Sunday, May 07,2017 10:51:41
[DoS attack: ACK Scan] from source: 208.85.44.31:443 Sunday, May 07,2017 10:49:32
[DoS attack: ACK Scan] from source: 207.171.168.61:443 Sunday, May 07,2017 10:49:03
[DoS attack: ACK Scan] from source: 149.56.223.89:36000 Sunday, May 07,2017 10:46:16
[DoS attack: ACK Scan] from source: 208.85.44.21:443 Sunday, May 07,2017 10:45:07
[DoS attack: ACK Scan] from source: 208.85.42.31:443 Sunday, May 07,2017 10:41:12
[DoS attack: ACK Scan] from source: 208.85.42.32:443 Sunday, May 07,2017 10:36:15
[DoS attack: ACK Scan] from source: 52.94.234.96:443 Sunday, May 07,2017 10:34:05
[DoS attack: UDP Land Attack] from source: 255.255.255.255:17152 Sunday, May 07,2017 10:30:53
[DoS attack: UDP Land Attack] from source: 255.255.255.255:17152 Sunday, May 07,2017 10:30:50
[DoS attack: UDP Land Attack] from source: 255.255.255.255:17152 Sunday, May 07,2017 10:28:53
[DoS attack: UDP Land Attack] from source: 255.255.255.255:17152 Sunday, May 07,2017 10:28:50
[DoS attack: ACK Scan] from source: 208.85.44.24:443 Sunday, May 07,2017 10:21:00
[DoS attack: ACK Scan] from source: 172.224.1.207:443 Sunday, May 07,2017 10:20:37
[DoS attack: ACK Scan] from source: 52.94.237.203:443 Sunday, May 07,2017 10:17:26
[DoS attack: ACK Scan] from source: 208.85.42.35:443 Sunday, May 07,2017 10:10:55
[DoS attack: ACK Scan] from source: 52.94.237.203:443 Sunday, May 07,2017 09:59:16
[DoS attack: UDP Land Attack] from source: 255.255.255.255:17152 Sunday, May 07,2017 09:58:42
[DoS attack: UDP Land Attack] from source: 255.255.255.255:17152 Sunday, May 07,2017 09:58:39
[DoS attack: ACK Scan] from source: 208.85.42.23:443 Sunday, May 07,2017 09:45:36
[DoS attack: ACK Scan] from source: 52.94.234.96:443 Sunday, May 07,2017 09:41:37
[DoS attack: ACK Scan] from source: 144.76.94.145:80 Sunday, May 07,2017 09:40:10
[DoS attack: UDP Land Attack] from source: 255.255.255.255:17152 Sunday, May 07,2017 09:35:54
[DoS attack: UDP Land Attack] from source: 255.255.255.255:17152 Sunday, May 07,2017 09:35:51
[DoS attack: UDP Land Attack] from source: 255.255.255.255:17152 Sunday, May 07,2017 09:30:53
[DoS attack: UDP Land Attack] from source: 255.255.255.255:17152 Sunday, May 07,2017 09:30:50
[DoS attack: ACK Scan] from source: 208.85.42.32:443 Sunday, May 07,2017 09:23:24
[DoS attack: ACK Scan] from source: 54.239.17.71:443 Sunday, May 07,2017 09:22:51
[DoS attack: UDP Land Attack] from source: 255.255.255.255:17152 Sunday, May 07,2017 09:22:32
[DoS attack: UDP Land Attack] from source: 255.255.255.255:17152 Sunday, May 07,2017 09:22:29
[DoS attack: ACK Scan] from source: 208.85.42.31:443 Sunday, May 07,2017 09:16:15
[DoS attack: ACK Scan] from source: 54.200.213.3:443 Sunday, May 07,2017 08:59:32
[DoS attack: ACK Scan] from source: 208.85.46.33:80 Sunday, May 07,2017 08:58:49
[DoS attack: ACK Scan] from source: 54.200.213.3:443 Sunday, May 07,2017 08:58:16
[DoS attack: UDP Land Attack] from source: 255.255.255.255:17152 Sunday, May 07,2017 08:57:11
[DoS attack: UDP Land Attack] from source: 255.255.255.255:17152 Sunday, May 07,2017 08:57:08
[DoS attack: IP Spoofing Attack] from source: 192.168.1.100 Sunday, May 07,2017 08:50:26
[DoS attack: ACK Scan] from source: 54.235.168.44:443 Sunday, May 07,2017 08:49:52
[DoS attack: ACK Scan] from source: 52.94.237.203:443 Sunday, May 07,2017 08:48:49
[DoS attack: ACK Scan] from source: 52.43.108.145:443 Sunday, May 07,2017 08:47:10
[DoS attack: ACK Scan] from source: 52.43.108.145:443 Sunday, May 07,2017 08:46:42
[DoS attack: ACK Scan] from source: 208.85.42.24:443 Sunday, May 07,2017 08:45:02
[DoS attack: UDP Land Attack] from source: 255.255.255.255:17152 Sunday, May 07,2017 08:39:06
[DoS attack: UDP Land Attack] from source: 255.255.255.255:17152 Sunday, May 07,2017 08:39:03
[DoS attack: UDP Land Attack] from source: 255.255.255.255:17152 Sunday, May 07,2017 08:30:47
[DoS attack: UDP Land Attack] from source: 255.255.255.255:17152 Sunday, May 07,2017 08:30:44
[DoS attack: UDP Land Attack] from source: 255.255.255.255:17152 Sunday, May 07,2017 08:28:56
[DoS attack: UDP Land Attack] from source: 255.255.255.255:17152 Sunday, May 07,2017 08:28:53
[DoS attack: UDP Land Attack] from source: 255.255.255.255:17152 Sunday, May 07,2017 08:27:43
[DoS attack: UDP Land Attack] from source: 255.255.255.255:17152 Sunday, May 07,2017 08:27:40
[DoS attack: ACK Scan] from source: 52.94.225.62:443 Sunday, May 07,2017 08:27:01
[DoS attack: ACK Scan] from source: 208.85.42.22:443 Sunday, May 07,2017 08:24:22
[DoS attack: ACK Scan] from source: 52.94.233.9:443 Sunday, May 07,2017 08:19:23
[DoS attack: ACK Scan] from source: 172.217.4.106:443 Sunday, May 07,2017 08:16:41
[DoS attack: ACK Scan] from source: 157.240.2.20:443 Sunday, May 07,2017 08:14:14
[DoS attack: ACK Scan] from source: 174.129.255.167:80 Sunday, May 07,2017 08:13:44
[DoS attack: ACK Scan] from source: 174.129.255.167:80 Sunday, May 07,2017 08:13:20
[DoS attack: ACK Scan] from source: 174.129.255.167:80 Sunday, May 07,2017 08:12:59
[DoS attack: ACK Scan] from source: 54.68.179.57:443 Sunday, May 07,2017 08:11:44
[DoS attack: ACK Scan] from source: 209.85.200.108:993 Sunday, May 07,2017 08:10:30
[DoS attack: ACK Scan] from source: 216.58.192.142:443 Sunday, May 07,2017 08:08:39
[DoS attack: ACK Scan] from source: 216.58.192.132:443 Sunday, May 07,2017 08:07:40
[DoS attack: ACK Scan] from source: 216.58.192.131:443 Sunday, May 07,2017 08:05:55
[DoS attack: ACK Scan] from source: 34.210.61.44:443 Sunday, May 07,2017 08:04:39
[DoS attack: ACK Scan] from source: 131.253.34.230:443 Sunday, May 07,2017 08:01:41
[DoS attack: ACK Scan] from source: 13.88.144.250:443 Sunday, May 07,2017 08:01:10
[DoS attack: ACK Scan] from source: 52.239.160.100:443 Sunday, May 07,2017 08:00:44
[DoS attack: ACK Scan] from source: 192.64.174.69:5223 Sunday, May 07,2017 08:00:07
[UPnP set event:AddPortMapping] from source 192.168.1.3 Sunday, May 07,2017 08:00:02
[Time synchronized with NTP server time-b.netgear.com] Sunday, May 07,2017 07:59:50
[DoS attack: ACK Scan] from source: 65.52.108.192:443 Sunday, May 07,2017 07:59:42
[Initialized, firmware version: V1.1.0.32_1.0.1 ] Sunday, May 07,2017 07:20:16- DexterJBMay 08, 2017NETGEAR Moderator
Hi ccoltmanm,
1. What is the firmware version of the router?
2. Please do a factory reset after updating the router's firmware. Check the link below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/9665
3. Try changing the Ethernet cable that is connecting the modem to the router.
4. You can also try doing a loop back test to check if the LAN/WAN ports are working. Check the link below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/28408
Regards,
Dexter
Community Team