NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Internet light is orange, but internet works fine?
Hey everyone,
I'm having a problem with my router that started happening after I moved to a new place. When plugged in, All lights turn Green except the Internet Light, Which remains orange. Not even the instructions for my router explain what it constantly remaining orange means. Other posts having similar issues state that they can't access their internet at all. The difference for me is that everything seems to be working fine. I can access internet on both wireless and wired connections. I am truly stumped as to what's causing the orange internet light.
Things I've tried:
- Factory Reset the Router.
- Testing different Cat6 cable.
- Contacting ISP (Fiber Optic, No issues detected on their side)
- Buying a new router (Same problem, Internet light stays orange)
- Updating to latest firmware.
- Verfied that Routerlogin.net > Advanced > Internet Port > has an IP address attached.
I can safely say that before the move, The light always remained green. Someone mentioned in another post that it was something to do with the router telling you that you have devices connected that are not capable of hitting Gigabit speeds. The exact model of my router is an R6120.
Thanks for any help that can be given regarding this issue, I've searched everywhere and have found nothing.
Maybe you just have to live with it. You seem to have tried everything.
Oh, dear just noticed this. According to Netgear's manual for this device the LAN and WAN support only 10BASE-T or 100BASE-TX. That makes it slower than many newer internet services and most modern network hardware.It also slows down whatever is going on in your local network. Newer devices support 1000BASE-TX.
I'd lay money on your internet connection being faster than 100 Mbps.
This is a basic and inexpensive router. Time for a replacement.
5 Replies
Aikarion wrote:
I'm having a problem with my router that started happening after I moved to a new place. When plugged in, All lights turn Green except the Internet Light, Which remains orange.
That is a sign that it is not connecting to the internet.
There is a manual for the R6100 somewhere at the end of this link:
>>>> R6100 | Product | Support | NETGEAR <<<<
See Front panel LED descriptions.
It might also help if you told people what the modem is in front of this router. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
Hey! Thanks for the reply. Unfortunately, There is no modem. The internet is Fiberoptic. Its a straight Cat6 from the wall to the outside box where its converted from fiber to cat6. I have no access to this box.
With that being said, I'm still able to pull and access internet through the router with no issues even though the light is orange.
Maybe you just have to live with it. You seem to have tried everything.
Oh, dear just noticed this. According to Netgear's manual for this device the LAN and WAN support only 10BASE-T or 100BASE-TX. That makes it slower than many newer internet services and most modern network hardware.It also slows down whatever is going on in your local network. Newer devices support 1000BASE-TX.
I'd lay money on your internet connection being faster than 100 Mbps.
This is a basic and inexpensive router. Time for a replacement.