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Allan1515's avatar
Allan1515
Aspirant
Aug 02, 2017
Solved

Internet speed

PLEASE HELP! I have this R6220 netgear router with a dual band 2.4 ghz and 5 ghz. I have my iphones connected to my 5ghz band, and my ps3 connected to my 2.4 because it doesn't supports the 5ghz ban...
netgear
Troubleshooting
  • DexterJB's avatar
    DexterJB
    Aug 16, 2017

    Hi Allan1515,

     

    1. What is the firmware version of the router?

    2. Have you tried changing the wireless channel?

    3. Does the issue persist on all the wireless devices that connect to the 2.4GHz band?

    4. You can try using a WiFi analyzer to check for interference.

     

    Regards,

     

    Dexter

    Community Team

Allan1515's avatar
Allan1515
Aspirant
Aug 03, 2017
I got neighbors but they are not really close enough to my house to interrupt my wifi.
DexterJB's avatar
DexterJB
NETGEAR Moderator
Aug 16, 2017

Hi Allan1515,

 

1. What is the firmware version of the router?

2. Have you tried changing the wireless channel?

3. Does the issue persist on all the wireless devices that connect to the 2.4GHz band?

4. You can try using a WiFi analyzer to check for interference.

 

Regards,

 

Dexter

Community Team

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Aug 21, 2017

    Hi Allan1515,

     

    I would like to follow up and check if you are still experiencing the issue.

     

    Regards,

     

    Dexter
    Community Team