NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Albertsithlord's avatar
Jan 23, 2017
Solved

Issue with mynetgear dns - Unable to complete the job, reason: Unable to locate hostname in your acc

Folks

 

I have used mynetgear for about 2 years with no major issues. However, in the past 2 weeks, I had issues when my ISP changed my IP. My N900 is not updating anymore the mynetgear host.

Trying to test, I got the following message - Unable to complete the job, reason: Unable to locate hostname in your account

I am starting to think this is any kind of proposital issue to force me acquire the paid plan from no-ip.

 

It impact my home surveilance cameras, and it is quite frustating.

 

Do someone is facing or faced a similar issue ? Please advise. Thanks everyone

  • Thanks folks. I changed from NETGEAR DDNS to No-IP account. Unique anoying is the free one expires every 30 days, need to keep renewing. But is working.

    Now is working. Thanks.,

2 Replies

  • By pass the router and download the firmware from netgear and save it log in to your router, update firmware and reset to clear router and rest up router this my help at lease place the latest firmware on it.  Is this service cable or dsl or what? Whatmodemdo you use?

    • Albertsithlord's avatar
      Albertsithlord
      Aspirant

      Thanks folks. I changed from NETGEAR DDNS to No-IP account. Unique anoying is the free one expires every 30 days, need to keep renewing. But is working.

      Now is working. Thanks.,