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Forum Discussion

phatounce's avatar
phatounce
Follower
Dec 29, 2020

lost my username and password to my extender

i cant find anywhere to actually contact a member from netgear to get my username and password so i can update the firmware. 

and the security questions on there i dont remember setting

1 Reply

  • plemans's avatar
    plemans
    Guru
    Dec 29, 2020

    You can factory reset it and get back to the defaults. 

    Push and hold reset for 7-15 seconds while its powered on. that'll set it back to defaults. 

    default login: admin

    defautl password: password

     

    then re-install it and write your passwords down somewhere. This isn't a secure method by having them written down