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Dave_Nelson's avatar
Dave_Nelson
Tutor
Jun 14, 2016
Solved

Manually updating firmware - asked often but threads closed

I have a WNDR4500 I received from a friend. The green power light blinks continiously which tells me that the firmware is corrupt. I know this question has been asked many times before but I am stuck...
Firmware
Hardware
Troubleshooting
  • TheEther's avatar
    TheEther
    Jun 15, 2016

    The IP address and subnet mask you picked are not good choices.  Try the following:

     

    IP Address: 192.168.1.2

    Subnet Mask: 255.255.255.0

    Router: 192.168.1.1

     

     

    Then retry step 4.

Retired_Member's avatar
Retired_Member
Jun 14, 2016

I dont' own a Mac but, I would think you could enter a static IP in the network card setup. The router cannot issue an IP if DHCP is not working so if you cannot set a IP in the MAC you're hosed.

 

That router is a lemon hands down give it back and buy a working one.

Dave_Nelson's avatar
Dave_Nelson
Tutor
Jun 14, 2016

I would think that the IP address of the router is hard coded into the router. My Mac can see it as connected but for the life of me I can't figure out how to determine the IP address of what it sees. As far as giving it back, I knew it wasn't working when he gave it to me but I wanted to take the challenge to see if I could fix it. If I can't fix it, it goes into the trash. While working on the problem I realized that the router was going to be a problem based on the number of support topics I found on this site on that model. I'm open to suggestions regarding a reliable model.

  • doraemon's avatar
    doraemon
    Prodigy
    Jun 14, 2016

    Assign static through System Preference > Network > TCP/P > Configure IPv4 should set to Manually and type in your IP address 

    Make sure that the Router address is the default IP of the router (192.168.1.1).

    • Dave_Nelson's avatar
      Dave_Nelson
      Tutor
      Jun 14, 2016

      Thanks doraemon. That gave me some progress but I'm still missing something. I wasn't sure what valid IP numbers are for my computer so I set them as follows

       

      IP_settings.png

       

      I tried pinging 192.168.1.1 but that fails. Regardless, I tried uploading the file to the router. When I reboot the router and wait until a light indicates I'm connected but the routher system bootup light is still solid orange, I get the following error:

       

      try2.png

       

      If I wait until the system light turns to a flashing green, I get the following error

       

      try1.png

       

      The password I'm using is 'password'

       

      Many thanks for your help! I hope this thread will give detailed steps for Mac users having problems with other models as the Netgear help missess details.