NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

cpq19tdh's avatar
cpq19tdh
Aspirant
Dec 21, 2020
Solved

Model R6400 AC1750 Used router cannot be registered.

Hi all, 

I have a used router.  I was able to do a factory reset and log into 'router login.net to reset user id and password.  The wirless network is broadcasting.  During the firmware update, I was asked to register the product.  The screen will not let me enter any information.  Is there anyway that I can associate my router to me so that I can get updates?

 

  • So hello again,  

    I just checked my email and had a message that my router was registered to me.   A little confused, and maybe I was a little impatient.  Not sure how it happened.  But thanks to whoever helped me.  

     

1 Reply

  • So hello again,  

    I just checked my email and had a message that my router was registered to me.   A little confused, and maybe I was a little impatient.  Not sure how it happened.  But thanks to whoever helped me.