NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
N300 stating incorrect ISP user name and password eventhough they are correct
I am getting Incorrect ISP user name and password thought its 100% correct. I directly connected the modem to system and connected using the same ISP user name and password I provided to connect from router. It worked, Could anyone help me to resolve this issue. Internet service provider has laready reset the password and I did tried it no luck.
Hi anmd04,
1. Please provide a screenshot of the page where you are trying to input the credentials.
2. You may be entering it on a different field (possibly on the admin login page).
3. The link below may help out.
Regards,
Dexter
Community Team
2 Replies
Hi anmd04,
1. Please provide a screenshot of the page where you are trying to input the credentials.
2. You may be entering it on a different field (possibly on the admin login page).
3. The link below may help out.
Regards,
Dexter
Community Team