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n33tzsche's avatar
n33tzsche
Aspirant
Mar 13, 2018
Solved

N600 Dual Band Router NAT type strict on PS4 issues

I have seen a few posts about this but not much resolution. I have the N600 WiFi Dual Band Router. I am able to play sometimes with friends on my PS4, however, cannot communicate in parties via headset and get a message stating it is due to NAT restrictions. My internet is provided by my apartment complex and I only have access to the router. The women in the office stated that I needed to get in touch with the internet provider to lower my NAT restriction from a Type 3 (strict). The internet provider stated that I needed to log into my router and do it myself because it was probably on my end.

 

I have done most of the recommended troubleshooting to no avail. I have set the DMZ to active on the IP address of the PS4, I've done the Port Forwarding and the Port Triggering and I have also made sure the UPnP was turned on. I have restarted both console and router numorous times and have not seen any change in NAT type. Any insight would be greatly appreciated as I am about to rip my hair out of my head and various other places and make claim to the rise and coming of Cthulhu in the shadow of the dark pharaoh Nyarlathotep and the blind idiot god Azathoth. Seriously, please help.

  • Hi n33tzsche,

     

    1. Please make sure you have done DMZ and Port Forwarding separately and not simultaneously.

    2. Some suggested ports to forward are:

    • 80
    • 443
    • 465
    • 983
    • 3478-3480
    • 3658
    • 5223
    • 6000-7000
    • 9293
    • 10070-10080

    3. Also, DMZ is not recommended and is usually done for isolation.

     

    Regards,

     

    Dexter

    Community Team

5 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator

    Hi n33tzsche,

     

    1. What is the firmware version of the router?

    2. Is the router connected to a wall patch from the main apartment complex router?

    3. Have you tried bypassing the router (connecting straight to the wall patch)?

    4. If the issue persists without your router involved, the restriction may possibly be from the main router from the apartment complex.

     

    Regards,

     

    Dexter

    Community Team

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator

      Hi n33tzsche,

       

      I would like to follow up and check if you are still experiencing the issue.

       

      Regards,

       

      Dexter
      Community Team

      • DexterJB's avatar
        DexterJB
        NETGEAR Moderator

        Hi n33tzsche,

         

        1. Please make sure you have done DMZ and Port Forwarding separately and not simultaneously.

        2. Some suggested ports to forward are:

        • 80
        • 443
        • 465
        • 983
        • 3478-3480
        • 3658
        • 5223
        • 6000-7000
        • 9293
        • 10070-10080

        3. Also, DMZ is not recommended and is usually done for isolation.

         

        Regards,

         

        Dexter

        Community Team

    • n33tzsche's avatar
      n33tzsche
      Aspirant
      When plugged into the wall from complex I get type 2 nat. As opposed to type 3 when connected to the router. Not sure of the firmware.
      • DexterJB's avatar
        DexterJB
        NETGEAR Moderator

        Hi n33tzsche,

         

        I would like to follow up and check if you are still experiencing the issue.

         

        Regards,

         

        Dexter
        Community Team