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Solved
N750 / WNDR 4000 unable to sign in
I just accepted a firmware install from NetGear for my router. I received a message stating that the router was connected to another IP address and if I wanted to disconnect that IP address in order to connect. I selected yes. Now I'm unable to log into my router. I used the same laptop to perform the firmware upgrade and when I logged in.
Below are the messages that I'm getting:
This site can’t be reached
192.168.1.1 refused to connect.
Try:
Checking the connection
Checking the proxy and the firewall
ERR_CONNECTION_REFUSED
When I try to login using www.routerlogin.net
This site can’t be reached
www.routerlogin.net refused to connect.
Did you mean http://www.routerlogin.com/?
Search Google for routerlogin net
ERR_CONNECTION_REFUSED
Ended up doing a complete factory reset. Resolved the issue
6 Replies
> I just accepted a firmware install from NetGear for my router. [...]
Firmware version?
> ERR_CONNECTION_REFUSED
https://community.netgear.com/t5/x/x/m-p/1502779I have no idea. I didn't see or didn't take note of a version listed when I performed the upgrade. I can't get into the router's login screen to check.
I am able to access the internet, however.
When I check my TCP/IP setting, it does say Router is using 192.168.1.1. I'm just not able to access the login screen using that same address.
> I have no idea. I didn't see or didn't take note of a version listed
> when I performed the upgrade. [...]
Ah. One of the advantages of manually downloading and applying an
update is that that scheme gives you a durable record of what you got.
If the easy/automatic scheme fails, it eats all the evidence.
In the words of the emminent Abraham Van Helsing, M.D., D.Ph.,
D.Lit., etc., etc., "Remember, my friend, that knowledge is stronger
than memory, and we should not trust the weaker."
> I am able to access the internet, however.
Yup. Probably only the web server gets whacked.
If the new firmware makes it impossible to reach/use the normal
Firmware Update page, then the only way to recover may be to use the
TFTP scheme to load a different (presumably older) firmware image:
https://community.netgear.com/t5/x/x/m-p/1502275
Thanks for sending that link - it's the exact same experience that I'm having.