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testeri1's avatar
testeri1
Aspirant
Nov 17, 2024

Need help optimizing speed

I have a netgear cm1000 modem and a netgear xr1000.

I picked up 1200 gbps from xfinity and the router is only getting 460mbps download and 24 upload

The modem is hardwired and the modem is hardwired to the router.

Is this normal?

1 Reply

  • michaelkenward's avatar
    michaelkenward
    Guru
    Nov 17, 2024
    testeri1 wrote:

    I have a netgear cm1000 modem and a netgear xr1000.

    I picked up 1200 gbps from xfinity and the router is only getting 460mbps download and 24 upload

    These are speeds measured with wired connections?

     

    Did you reset and reconfigure these devices for the new service?

     

    The modem is hardwired and the modem is hardwired to the router.

    Is this normal?

    I don't understand. The router should be wired to the modem. It can't work otherwise.

     

    Just another user with time on their hands.