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Forum Discussion

ooki's avatar
ooki
Aspirant
Apr 07, 2016
Solved

Netgear 09 wireless router

  Does Netgear require a customer to renew their router contract every six months for $79?  I got a call 6 months ago from someone who said they were Netgear and I needed to pay to renew my router ...
Security
  • ElaineM's avatar
    ElaineM
    Apr 08, 2016

    Hi ooki We would like to inquire further on your report. One of our Customer Support team will contact you regarding this.

     

    Thank you!

TheEther's avatar
TheEther
Guru
Apr 08, 2016

It sounds like a scam.  Don't ever pay when receiving an unsolicited call.  Always look up the phone number online or in your manual and initiate the phone call.

ElaineM's avatar
ElaineM
NETGEAR Employee Retired
Apr 08, 2016

Hi ooki We would like to inquire further on your report. One of our Customer Support team will contact you regarding this.

 

Thank you!