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Travis3369's avatar
Travis3369
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Dec 31, 2017
Solved

Netgear AC1200

Hi All,   Can someone please help. My son has locked everyone and our devices out of our Netgear AC1200 router and blocks us all day from using the internet so he may play games without lagging. I ...
  • antinode's avatar
    Dec 31, 2017

    > [...] our Netgear AC1200 router [...]

       "AC1200" is a speed, not a model number.  Ever helpful, Netgear
    product packaging emphasizes speeds like "ACxxxx", but that's not the
    model identifier.  Look at the label.

    > [...] I need to beat my son [...]

       You may be right.  Certainly some sort of discipline would be an
    improvement over game playing.

    > [...] How can I access the router, change the passwords and block him
    > from all access?

       Disconnect it from everything but power, and use the Reset button.
    Visit http://netgear.com/support , put in your model number, and look
    for Documentation.  Get the User Manual.  Look for "factory settings"
    and/or " reset ".  Then connect one (your) device to it, and set a
    non-default password.  Then stop your son from performing the same
    procedure.