NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

nginfo's avatar
nginfo
Aspirant
Apr 21, 2023

Netgear AC1750 (R6400) Has Lots of Lagging Issues

Hi All,

My Netgear AC1750 (R6400) Router has all kinds of lagging issues when streaming.  I have turned off everything that I think might interfere with data transmission.  The receiver is about 35 feet away from the transmitter and has to pas through 4-5 walls.

Is that asking too much of this router?  Does anyone have any troubleshooting ideas?  I searched the net and tried some things, but nothing has worked well.  The lagging is not consistent -- sometimes it can be really bad and other times not so bad.  There is a gamer in the house, too, so it is possible that 1 gamer and 1 streamer can be operating at the same time.

TIA...

4 Replies

  • What actual speed do you get in that location from the router? 

    • nginfo's avatar
      nginfo
      Aspirant

      I took five measurements from Fast (.com?) and they were 70, 130, 110, 120, 130 Mb/s (I think my units are right, anyway).

      I just turned off 2.4 GHz and tested the router running only on 5 GHz, and it lagged and then froze for a good 30s, at which time I reset it.  A person was gaming at the same time as I took the measurements and the streaming froze.

      • plemans's avatar
        plemans
        Guru

        Is it only the one tv? 

        What modem/gateway is the router connected to?