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LightninBob's avatar
LightninBob
Aspirant
Mar 01, 2016
Solved

Netgear N600 WNDR3400v3 CAN'T GET MY IP PHONE TO REGISTER CISCO 504G

When connect to my router, phone will not register. My IT dept. suggested to connect phone directly to the cable modem, when I did that, the phone registered. The IT dept said the router is blocking the phone and I should turn off SIP ALG in the settings. I can't find that in the settings. Any help ??? Modem is 3 year's old.

  • Retired_Member's avatar
    Retired_Member
    Mar 01, 2016

    advanced ....setup.....wan setup....if the router has the option to disable it

2 Replies

  • Retired_Member's avatar
    Retired_Member

    advanced ....setup.....wan setup....if the router has the option to disable it

  • Thank you, did what you said, found setting and disabled it. My phone registered and works perfect