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msholla87's avatar
msholla87
Follower
Jun 29, 2017
Solved

Netgear R6220's 5 Ghz network not being detected on D'link DWA-171 Wireless AC USB adapter

I am currently using D'link DWA 171 AC wireless adapter for my laptop running on Windows 10.    The adapter is not detecting the 5 Ghz network transmitted  by the Netgear router and i can access on...
Hardware
Troubleshooting
  • DexterJB's avatar
    DexterJB
    Jul 12, 2017

    Hi msholla87,

     

    1. What is the firmware version of the router?

    2. Do you have other wireless devices (smartphone, tablet, laptop) that can detect the 5GHz band?

    3. Please try changing the wireless channel of the 5GHz band.

     

    Regards,

     

    Dexter

    Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
Jul 12, 2017

Hi msholla87,

 

1. What is the firmware version of the router?

2. Do you have other wireless devices (smartphone, tablet, laptop) that can detect the 5GHz band?

3. Please try changing the wireless channel of the 5GHz band.

 

Regards,

 

Dexter

Community Team

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Jul 17, 2017

    Hi msholla87,

     

    I would like to follow up and check if you are still experiencing the issue.

     

    Regards,

     

    Dexter
    Community Team