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Forum Discussion
Solved
Netgear R6400 network won't show up for certain devices
R6400/AC1750 network will show up for most devices cell phones, laptops, gaming consoles etc but when attempting to find the network while setting up devices like a RING doorbell or Amazon Alexa or wifi extender the network will not show up as available. We have tried resetting, changing the channel to one that is 1-11 but still will not work. Appreciate the help!
Hi JRDG3,
1. What is the firmware version of the router?
2. Can those devices detect other wireless networks within the area?
3. Have you tried re-flashing the router firmware?
4. When setting up those devices, are they close enough for them to detect the WiFi?
Regards,
Dexter
Community Team
2 Replies
Hi JRDG3,
1. What is the firmware version of the router?
2. Can those devices detect other wireless networks within the area?
3. Have you tried re-flashing the router firmware?
4. When setting up those devices, are they close enough for them to detect the WiFi?
Regards,
Dexter
Community Team