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Forum Discussion
Netgear router app shows WIFI but no lights are on
I'm tech support for my inlaws and they called to say that no wifi devices in their home are working. I jumped on the Nighthawk app (with the Anyconnect tool) to troubleshoot. Everything seems to che...
vedabhyas wrote:
But none of their devices see that network and both the 2.4GHz and the 5GHz lights are off on the device.
This may sound silly, and you will have to break it gently to the inlaws, but have they turned off the wifi accidentally?
The wifi LED on the top – second from far right on the front – is actually a switch.
WPS
This would not be the first time that someone has accidentally flicked that switch and knocked out the wifi. Cats and infants are good at this.