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Forum Discussion
hggomes
May 14, 2016Tutor
Netgear routers found to have critical vulnerabilities within the shipped software components.
I have been a Netgear tester of several router models for years now. The Netgear hardware is generally solid and reliable, however its the software side, in my opinion lacks attention in several k...
- Dec 15, 2016
Hi All,
The Security Advisory for VU 582384 has been updated.
Also, for more information and update see the thread below.
Hgeng
Oct 28, 2016Tutor
Gosh! I just talked to Netgear support over the phone and felt I went through what sounded like the computer scam call I get from India!
My Netgear cable modem wifi was not working. After talking for Xfinity (super helpful) for an hour to figure out what was wrong with my internet service, they told me it was a problem with my Netgear box and gave me Netgear support number.
When I talked to Netgear, very quickly I was told the hardware was fine but the software had been attacked by some laptop or mobile device to reset its own IP address. The Rep told me that Netgear would offer me a remote fix for $89/6 months (she called it "extended warranty package") so this would never happen again. I believe if Netgear's boxes were prone to such attacks, then it needs to fix this problem before it is sold and not charging extra to fix what seems to be to be a security flaw in Netgear's product: software or hardware. After all, Netgear can't sell just a piece of hardware without any software on it and call it a working product.
I decided not to buy this expensive service and just plug in my Airport Express to the Netgear cable modem. This solution works perfectly fine and my Apple product has none of these security issues and Apple stands behind their product: hardware or software!
My Netgear cable modem wifi was not working. After talking for Xfinity (super helpful) for an hour to figure out what was wrong with my internet service, they told me it was a problem with my Netgear box and gave me Netgear support number.
When I talked to Netgear, very quickly I was told the hardware was fine but the software had been attacked by some laptop or mobile device to reset its own IP address. The Rep told me that Netgear would offer me a remote fix for $89/6 months (she called it "extended warranty package") so this would never happen again. I believe if Netgear's boxes were prone to such attacks, then it needs to fix this problem before it is sold and not charging extra to fix what seems to be to be a security flaw in Netgear's product: software or hardware. After all, Netgear can't sell just a piece of hardware without any software on it and call it a working product.
I decided not to buy this expensive service and just plug in my Airport Express to the Netgear cable modem. This solution works perfectly fine and my Apple product has none of these security issues and Apple stands behind their product: hardware or software!
hggomes
Oct 28, 2016Tutor
Thank you for sharing the info, unfortunatelly it doesn't surprise me at all, check my post date and you will really see how much Netgear "takes customers security very serious", one good example is the brand new Netgear model R9000 (X10) sold at $500 still using ancient OpenSSL 0.9.8p (2010) package version with 6 years old and with legions of security flaws in it, this simply proofs my previous post point, they don't care at all and they should know it, sending sand to clients eyes is always easier.
Once again i must say, not acceptable NETGEAR.
The result of these kind of reports will end up on bad reputation and products sales going down.