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Forum Discussion
Gogle
Feb 11, 2025Aspirant
Nighthawk AC1750 vR6400v2
SOLUTION to white blank screen when using 192.168.1.1 to login into Netgear Nighthawk AC1750 vR6400v2 Wifi router. (All the LED lights were normal.)
I got the white blank screen when using a Windows 10 Home (OS build: 19045.5371) PC having the latest updates (Feb 10, 2025). But was able to login in normally using an older version of Windows 10 Home (OS build: 16299.125) on a laptop. Windows 7 should work as well. Apparently, newer Windows and/or Java updates caused the problem.
After successfully login into the router, I was able to update its firmware to the latest version. Afterwards, I was able to use 192.168.1.1 to login into the router using my Windows 10 Home PC having the latest Windows OS updates (which I couldn't do before).
Logged in using an Ethernet cable connection. Ethernet adapter was set to DHCP.
Someone else had the EXACT same issue, resulting in a blank white screen:
"ipconfig shows that my default gateway is 192.168.1.1
Going to 192.168.1.1 produces the following address:
http://192.168.1.1/start.htm?y7bRbp=rE0du53wZOWwGZeDa6baJndCTzlSWg4o5Juv4_0MNPXOTsTzBKi_VmbgOwa9GIAs..."
I spend about 4 hours trying different things, but the Good Lord Jesus, put it into my mind to try an older version of Windows. I hope this helps others! 🙂
1 Reply
Gogle wrote:
Windows 7 should work as well. Apparently, newer Windows and/or Java updates caused the problem.
I'm running the latest version of Windsows 11. Not seen any problems.
Must be a firmware thing.
Disclaimer: Just another user with time on their hands.