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Forum Discussion
Nighthawk ac1900
My router won't recognize an internet connection, although I can hardline to my Xbox, router and modem not communicating.
5 Replies
1. what modem do you have?
2. what router do you have (hint, AC1900 is a speed, not a model)
3. what firmware is on the router?
4. what are you hardlining to your xbox?
- Motorola docsis3.0 cable modem . Nighthawk ac1900 smart wifi router. I can directly hook modem to Xbox, and get internet from modem, but when I try through router no connection.
- Just bought the router , don't know about firmware.
Slonation wrote:
Motorola docsis3.0 cable modem ---thats a brand name and modem spec but not a model.
. Nighthawk ac1900 smart wifi router.----still not a model. Look at the label on it for the model number. I can directly hook modem to Xbox, and get internet from modem, but when I try through router no connection.----power off the the modem and the router. Disconnect everything from both (even coax from modem). Wait 2 minutes. connect the coax back to the modem and power it on. wait 2 minutes for it to fully boot. Then connect the lan port on the modem to the wan port on the router. Power the router on and give it a couple minutes to fully boot. Then try setup on it.- Will do thanks for your help.
