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Nighthawk AX4 RAX40v2 ReadyShare Doesn’t Recognize Hard Drive…..DOES Recognize Thumb Drive
Hi,
I have a new Nighthawk AX4 RAX40 v2 router. I'm running Firmware Version V1.0.2.82_2.0.50.
In the web admin panel - which is not labeled 'Genie'; it's just labled Netgear and it has a ReadySHARE page/tab.
I am plugging a SeaGate 2TB external hard drive into it, and when I hit the refresh button, it's NOT recognizing the drive. :smileysad:
HOWEVER.... if I plug a cheapo thumb drive in the USB 3 port on the back, and click the ReadySHARE refresh link, it DOES recognize the thumb drive.
I KNOW the SeaGate external hard drive works. It's an NTFS format. I had it connected to a SageCom WiFi router. SageCom (actually Spectrum) removed the web admin pannel, so I could NO LONGER manage the drive. :smileysad: They replaced with an app (as if you really need yet another app on your phone/iPad); and just like the Nighthawk app; there's no controls or interface to manage the USB drive.
SoooOOOOooo back to the problem. Is there a size limit on the external drive that can be connected to the back of a Nighthawk AX4 RAX40??? Are there certain "brands" of external hard drives that are or are NOT supported?
H E L P. :::: if I can't get the drive to work, I'll take it back to MicroCenter. The ONLY REASON I bought it was for the USB port.
Furious in Philly
1 Reply
Vmusic wrote:
Is there a size limit on the external drive that can be connected to the back of a Nighthawk AX4 RAX40??? Are there certain "brands" of external hard drives that are or are NOT supported?
ReadyShare is picky as to USB drives it accepts.
This list will give you some clues, although it is far from comprehensive:
ReadySHARE USB Drives Compatibility List | Answer | NETGEAR Support
As you can see, it is also out of date, Last Updated- 04/05/2019, and does not cover the RAX range.
This isn't really the best place to ask about those routers, you might do better here:
Nighthawk Routers with WiFi 6 (AX) - NETGEAR Communities
I have found that USB drives that are billed to work on one device will work on others.
For example, reading that the R7000P accepts the Seagate USB3.0 8TB Model: SRD0PV1, I installed one on an R7800. Works just fine.
Windows is also a factor in this picture. It might also be worth reading this:
Solved: ALL Netgear USB Drive Mapping Issues ReadyShareCo... - NETGEAR Communities
