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Forum Discussion
NightHawk R6400v2 has insanely slow Steam download speeds, but fine when connected to modem
I have been having issues with this for 2 years now. I finally decided to try to fix it AGAIN, and no luck. I had tried different firmware version, called Xfinity to see if it was an issue on their end, turned different settings on/off... But no luck.
Steam downloads at 15MB/s when connected to the router but goes up to 70MB/s when its connected straight to my modem without the router. My internet speed is 600mbps from Xfinity. My PC does not have a wifi chip, but speeds on my iPhone and laptops are fine.
I tried the trouble shooting provided by Steam: https://help.steampowered.com/en/faqs/view/46D2-B5B1-F0B9-B867
no luck either.
Any tips would help...
Edit: I have even purchased new CAT6 cables to make sure it's not the problem, and tried each them in different combinations with equal results. I also tried on my wife's PC and no luck. Similar issues happens with Epic launcher, but I was able to circumvent that by downloading an alternative launcher. I am confused. No idea what's going on.
7 Replies
did you factory reset? After the reset, make sure to leave qos, access control, traffic monitoring, and qos all disabled.
Make sure not to reinstall from a backup (in case those settings were ever enabled with it)
I have factory reset it multiple times and have zero back ups. I have also tried disabling all the things you listed in different combinations. No luck.
what device are you testing on?
Does any other device have issues?
