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KristenH21's avatar
KristenH21
Aspirant
May 31, 2021

No wifi connection outside home

Hi there. A few years ago, I brought a new Netgear router and registered it here at Netgear. I've used to have wifi service outside of my home like earlier this year and last year in my apartment like when I go downstairs or even to my doctor's appointments. Now I get none and get a message saying I'm offline. I'm not able to use any of my apps on my Samsung Galaxy Smartphone either. Any ideas on how to get a wider wifi range that's outside my home and why this is happening? Any quick fixes that's free? Please help.

4 Replies


  • KristenH21 wrote:

    Hi there. A few years ago, I brought a new Netgear router and registered it here at Netgear. I've used to have wifi service outside of my home like earlier this year and last year in my apartment like when I go downstairs or even to my doctor's appointments.


    A router in your home is not going to provide wifi more than a few feet outside the building, if that, certainly not to a doctor's appointments unless you live in the same building as the doctor.

     

    The WNR2000v5 is an ageing (2014 for V5 with its first version in 2008) router. It has very old technology, both for wifi and for wired connections.

    • KristenH21's avatar
      KristenH21
      Aspirant

      OKay. That makes sense on why I can't connect online outside my apartment building.  So you suggest that I should update my router with a newer one that has a wider ranger for wifi or to extend it?

      • michaelkenward's avatar
        michaelkenward
        Guru

        KristenH21 wrote:

        So you suggest that I should update my router with a newer one that has a wider ranger for wifi or to extend it?


        A new router will not make your wifi go much further than your apartment. That's not what wifi is for. You mobile phone does that using your cellular service.

         

        But most modern mobile phones will connect to any wifi service that allows them to login. That has nothing to do with your router. You need to do it on the phone.