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Forum Discussion
Solved
No Wifi Connection
The wifi button will not come on. I have connection via ethernet cord but the wifi will not connect. I have reset router and run all tests on the genie. I have not changed any settings. I was given ...
I wonder if Genie is part of the problem I have heard about strange issues when Genie does not play nice.
Can you log into the router?
Make sure the wifi is enable if you can.
Yes, I can log in and get access to everything online. The wifi button will not work. It says to enable the wifi hold the wifi button for 3-5 seconds and it will come on. I have done that. I even reset the router. I have held it down for 10-20 seconds. The light will not come on to say the WiFi is working. I went into the Genie settings and it says wifi is turned off. I tried turning it on and it says settings changed but nothing.
I wonder if Genie is part of the problem I have heard about strange issues when Genie does not play nice.
