NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
AmeliaWysocki
Jun 02, 2021Follower
Non-Spectrum Modem/Router
The intrusive firmware Spectrum has installed on the shotty modems they provide is killing my internet speed and stability. If I buy a modem directly from Netgear, just how much of a problem should I expect from Spectrum?
1 Reply
Spectrum is always great at blaming 3rd party equipment when you do have issues. so thats something to be aware of.
What actual gateway from them do you have?
Does it impact your wired speeds? or just wireless?
Reason I ask is if its a line issue, getting a new modem isn't going to fix it. And spectrum will blame the 3rd party device and won't fix it.
I'd recommend getting your wired speeds up to spec without issues and then replace the spectrum device.