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Forum Discussion
Flyhigh123
Jan 17, 2021Follower
Orbi app not recognize router-srr60
I have an orbi pro srr60 router.
The internet works fine, but my app won’t connect to the orbi. It worked fine and then I upgraded the firmware. After the update, the app will not locate the router anymore. Any idea how to fix?
The router is NOT in ap mode.
The internet works fine, but my app won’t connect to the orbi. It worked fine and then I upgraded the firmware. After the update, the app will not locate the router anymore. Any idea how to fix?
The router is NOT in ap mode.
1 Reply
- Plogan1379Aspirant
I have the same mesh system and it has done thie same thing. It will not connect to the app on any device. I even tried it on a brand new out of the box android tablet. Still says cannot connect to orbi. I thought it was just my iPhone at frst, but turns out it will not on anything. Internet works fine. I can also use the web portal to manage it, but kinda useless to me without the app.