Orbi RBK53 - Netgear Smart Parental Controls not functional

I'm currently running my Orbi RBK53 with firmware V2.7.2.104.  Two days ago I "upgraded" from Circle Parental Controls to the new Netgear Smart Parental Controls to test it out, and I signed up for the 30-day trial of Premium.  I have one profile set for my kid with Content Level Teen set, and a number of devices attached to the profile.

While the Windows machine attached to the profile appears to show all activity, for the iPad attached to the profile, much of the actvity does not appear under History.  In addition, Bedtime does not cut access (for this iPad - unsure of other devices) at the prescribed time.  

This is obviously a problem as the product currently does not do what it's supposed to do.  Given that there doesn't seem to be an easy downgrade path back to Circle, I'd much rather get this working than go through a serious of firmware downgrades and factory resets to get the router back to where it was before I made the decision to test out the new parental controls system.

Has anyone experienced the same challenge?  Any thoughts on how this can be corrected?