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Forum Discussion
Orbi RBR20 slow upload speed
I have a 300 mbps internet service plan with Xfinity and am having issues maintaining proper upload speeds when I run speed tests. My download speeds are typically between 250-350 mbps, and upload speeds between 10-12 mbps. Currently, my download speeds are relatively normal, however, my upload speeds are between 0.5-2 mbps.
I've had this issue in the past and it ended up being because there was a firmware update for my router. I have downloaded and installed the most recent firmware for the RBR20 router (v2.6.1.36) along with my RBW30 satellite (v2.6.1.6). I've continued to run speed tests after the fact and still cannot obtain an upload speed greater than 2 mbps.
When playing video games on the PS4, online gaming is very laggy and can barely maintain connection. Zoom calls are also very choppy. Any help or suggestions is greatly appreciated!!
1 Reply
What modem do you have?
If you hardwire into your modem and test upload/download speeds what do you get?
that's kind of key. Its pointless to troubleshoot the router if the issue is the modem. so lets make sure it works first.
