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Tigerwoodss's avatar
Tigerwoodss
Aspirant
Apr 20, 2021

Orbi RBR350 Canon Printer

Ok, I bought a new ORBI MESH system and its set up ok. Using a RBR350 router base & RBS350 Satellite. Everything connects fine except my Canon TR8550 wireless printer?
It connects to the network ok, but shows offline on my PC & will not print?
Any assistance would be great as I don’t have the space to hard wire the printer to the Orbi satellite

4 Replies

  • > [...] It connects to the network ok, but shows offline on my PC [...]

     

       If your (unspecified) "my PC" expects to find the printer as some
    particular IP address, and you change routers without arranging that,
    then a failure would not amaze me.

     

       Visit http://netgear.com/support , put in your model number, and look
    for Documentation.  Get the User Manual (at least).  Read.  Look for
    "Reserve an IP address".

     

       If you know the printer's old IP address, then specifying that on the
    new router might work.  Otherwise, reserve some address for it, and
    then, on your (unspecified) "my PC", remove and reinstall the printer.

    • Tigerwoodss's avatar
      Tigerwoodss
      Aspirant

      The printer is showing up on the Orbi App as connected to the Satellite but it is showing as Canon-TR7500 series? 

       

      Still not connecting to PC over the network? 

      • Tigerwoodss's avatar
        Tigerwoodss
        Aspirant

        I am not classed as an expert on all things network related, but through trial and error I have come up with the solution. 

         

        The PC was still hard wired to the original ISP router.

        So thus was on a different network to that of the printer.

        I removed the ethernet cable from the original router and plugged it in to the back of the Orbi RBR350 router and bingo!! 

         

        Hope this helps anyone out in the future.