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AMGS's avatar
AMGS
Tutor
May 19, 2019
Solved

Orbi with Sky in the UK

Before I consign my Orbi and 2 satellites to the scrap heap, in desperation, has anyone found a stable configuration to use Orbi with Sky fibre? I am connected by Ethernet to the Sky router with its wireless turned off and the Orbi router in AP mode. When it’s working it’s fine, but it is very unstable - for the first year or so I was having to reset Orbi every few days, now it’s several times a day. Firmware is up to date

  • AMGS wrote:
    Thank you for the response - in turn:

    1) it’s quite a big house around a central large stairwell

    2) the first satellite is about 12 feet from the router and the second is about 15 feet from the first---The Satellites should be minimum 30ft apart/from main router as well. Try moving these further apart

    3) haven’t tried

    4) wireless (I think) - there’s no wired connection between the Orbi units. Enable daisychain topology checkbox is ticked

    5) house is old (early 19 C) brick and timber----Brick does an excellent job of blocking wifi. An Excellent Job of it. If you have a solid brick wall in between router/satellites its going to make the wireless backhaul really sketchy. I'd look into wired backhaul whether you use ethernet runs or using powerline adapters to allow a wired backhaul.  I know people with concrete/brick have issues with the backhaul, it'll work for awhile and then struggle until they reboot. I know the whole premise of orbi is wireless backhual but some houses are going to struggle with it. You can do the wired backhaul and retain the seamless roaming and still have great coverage with Orbi.  

    Problem I see for you is if you go powerline, is that it struggles with older wiring. This is true for the homeplug av2 devices.  


     

7 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    More details on the issue would help.

    You have the orbi in AP mode so it has no routing function. 

    How large of an area are they covering?

    How far apart are they?

    Does it work better if you remove 1 of the satellites or even just run the router alone (for testing)?

    Are you using the wireless backhaul or wired backhaul?

    House materials? wood/sheetrock/brick/foil lined insulation?

    • AMGS's avatar
      AMGS
      Tutor
      Thank you for the response - in turn:

      1) it’s quite a big house around a central large stairwell

      2) the first satellite is about 12 feet from the router and the second is about 15 feet from the first

      3) haven’t tried

      4) wireless (I think) - there’s no wired connection between the Orbi units. Enable daisychain topology checkbox is ticked

      5) house is old (early 19 C) brick and timber

      • plemans's avatar
        plemans
        Guru - Experienced User

        AMGS wrote:
        Thank you for the response - in turn:

        1) it’s quite a big house around a central large stairwell

        2) the first satellite is about 12 feet from the router and the second is about 15 feet from the first---The Satellites should be minimum 30ft apart/from main router as well. Try moving these further apart

        3) haven’t tried

        4) wireless (I think) - there’s no wired connection between the Orbi units. Enable daisychain topology checkbox is ticked

        5) house is old (early 19 C) brick and timber----Brick does an excellent job of blocking wifi. An Excellent Job of it. If you have a solid brick wall in between router/satellites its going to make the wireless backhaul really sketchy. I'd look into wired backhaul whether you use ethernet runs or using powerline adapters to allow a wired backhaul.  I know people with concrete/brick have issues with the backhaul, it'll work for awhile and then struggle until they reboot. I know the whole premise of orbi is wireless backhual but some houses are going to struggle with it. You can do the wired backhaul and retain the seamless roaming and still have great coverage with Orbi.  

        Problem I see for you is if you go powerline, is that it struggles with older wiring. This is true for the homeplug av2 devices.