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Forum Discussion
hezahonker
May 22, 2017Aspirant
Palm TX connects to guest but cannot surf or fetch mail
I realize this is an old device that requires a 802.11b. However, it shows this router is backwards compatible with b. I have been able to connect the TX only through guest network. It has been assig...
- May 23, 2017
I agee. It just needs a good old fashion b router and I am sure it will be very happy. However, for now, I have the guest channel allowing me to surf which is a start. Once I have a b router, I bet it will all work. Thanks again for your time and have a pleasant day.
hezahonker
May 23, 2017Aspirant
Anyone from Netgear here? I'd really appreciate some help.
- ElaineMMay 23, 2017NETGEAR Employee Retired
Welcome to the community, hezahonker
That's an odd behavior.
I suggest that you try to factory reset the router then configure the router all over again.
If in any case, you're still unable to see the main network reinstall the firmware by downloading the latest firmware and upload it on the router.
You may download the firmware from this link.
- hezahonkerMay 23, 2017Aspirant
Hi Elaine,
Thank you for your kind reply. I will certainly do. I have discovered the following:
1. change of the channel to 6 at 54mps the tx can now see the main 2.4ghz channel set AES.
2. tx connecting quickly but still no surfing or fetching of mail. will reset the router and see if this helps.
- ElaineMMay 23, 2017NETGEAR Employee Retired
Update us what happens after reset.