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Forum Discussion

Wayvone's avatar
Wayvone
Aspirant
Jan 04, 2018
Solved

Parental Control Totally Failing

My new router does not filter ANYTHING on the internet for parental controls.  I have selected "Moderate" and then customized even more and if I type in very explicit nudity or other sites they freely come up. Am I missing something? I have an openDNS account and parental controls are enabled and saved for "At All Times" 

 

Funny, my model doesn't show up at all on this community Nighthawk R8000P, firmware  V1.3.0.8_1.2.1

Parental Control
Troubleshooting
  • DexterJB's avatar
    DexterJB
    Jan 11, 2018

    Hi Wayvone,

     

    1. Are all your devices affected?

    2. Please make sure that the DNS values on the outer UI are set to the following:

     

    208.67.222.222 and 208.67.220.220

     

    3. Have you tried resetting the router?

     

    Regards,

     

    Dexter

    Community Team

2 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Jan 11, 2018

    Hi Wayvone,

     

    1. Are all your devices affected?

    2. Please make sure that the DNS values on the outer UI are set to the following:

     

    208.67.222.222 and 208.67.220.220

     

    3. Have you tried resetting the router?

     

    Regards,

     

    Dexter

    Community Team

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      Feb 08, 2018

      Hi Wayvone,

       

      I would like to follow up and check if you are still experiencing the issue.

       

      Regards,

       

      Dexter
      Community Team