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Solved
Parental Controls
I log into router and select Parental Controls. It ask me to download Genie. I download it and run it. I get to the "Checking Router Firmware" page and I have waited up to an hour and a halh with the...
Hi Johnrodgers0712,
Please make sure you follow the steps on the link below.
http://kb.netgear.com/app/answers/detail/a_id/25687
You may also try using a mobile device (iOS or Android).
Regards,
Dexter
Community Team
Hi Johnrodgers0712,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community Team
Hi Johnrodgers0712,
Please make sure you follow the steps on the link below.
http://kb.netgear.com/app/answers/detail/a_id/25687
You may also try using a mobile device (iOS or Android).
Regards,
Dexter
Community Team