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Forum Discussion
Solved
PC Restart Required
I've used this external (USB) adapter without problems since purchased several years ago. In the last six months, however, I've started getting notifications that the PC needs a "restart" to complete installation. The device continues to function 100% in spite of the notifications. I have multiple times reinstalled the adapter from the installation CD to no effect. I am currently running Ver 1.0.0.36 of the Genie software with Realtek driver version 1030.25.701.2017. The desktop is running Windows 10/ 20H2.
The Settings message, Properties/Events log, and Device Manager Event is shown in the attached PDF file.
Obviously not a serious problem, but would like to resolve the issue. Thanks
have you tried a different usb port? maybe the one its on is loosing power and thats whats making the computer think its re-installing the adapter.
3 Replies
have you tried a different usb port? maybe the one its on is loosing power and thats whats making the computer think its re-installing the adapter.
Your suggestion appears to be right-on. The adapter was plugged into a 2-port hub with the second port empty. In the two days since I eliminated the hub, I have not seen the message/warning. Mucho Thanks.
Glad you were able to get it resolved!