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Forum Discussion
1JohnDavid1
Apr 04, 2018Initiate
phishing email or authentic? How to know
I received a NETGEAR notice of a firmware update, but th elinks went to "click.e.netgear.com" which did not seem right to me. The email looked auithtic and I was able to obtain the current update vi...
- Apr 05, 2018
schumaku wrote:
Discussed and explained several times in the community.
Indeed:
fake email from netgear. - NETGEAR Communities
Strange mail from Netgear? - NETGEAR Communities
firmware updates Legitiment? - NETGEAR Communities
And that's just the latest episode.
schumaku
Apr 04, 2018Guru - Experienced User
Discussed and explained several times in the community.
1JohnDavid1wrote:I received a NETGEAR notice of a firmware update, but th elinks went to "click.e.netgear.com" which did not seem right to me.
What should be wrong with that?
1JohnDavid1 wrote:The email looked auithtic and I was able to obtain the current update via NETGEAR Genie (avoiding all links in the email.
Definitivley authentic - assuming you received the same as everyobody else.
1JohnDavid1wrote:Scammers are getting crafty.
Netgear isn't really crafty - it's a lame message, reminding to many receivers as Scam.
1JohnDavid1
Apr 05, 2018Initiate
The web address was not netgear.com nor community.netgear.com. That's what flagged a potential problem. By your questioning my concern, I'll assume netgear also uses e.netgear, although I don't understand it. Thanks for your response.
- schumakuApr 05, 2018Guru - Experienced User
1JohnDavid1wrote:By your questioning my concern, I'll assume netgear also uses e.netgear, although I don't understand it.
click.e.netgear.com it is - every marketing organisation does somehow collect counters of clicks to check the effectiveness of a campaign. To create a little bit more confusion, this is just a cname for click.virt.exacttarget.com - and that domain and the service is owned by salesforce.com.