PLW1000v2 firmware

Question

I have a netgear PLW1000v2 &amp; the powerline that comes with it. i am trying to uodate the firmware becasue i have not done it since i bought it in 2018. no where in the user manual does it give directions as to hwo to do it, please help.&nbsp;also, my mom bought a new router and i had to reset the products to the new router and ever since then i cant connect my xbox to the extender. worked fine before. was thinking maybe i need to update the firmware? idk what else to do bc i am not good with tech. at all. thank you&nbsp;

antinode · Answer

&gt; [...] no where in the user manual does it give directions as to hwo to&gt; do it, [...]&nbsp;&nbsp;&nbsp; Visit http://netgear.com/support , put in your model number, and lookfor Downloads.&nbsp; (For older versions, under Firmware and SoftwareDownloads, look for "View Previous Versions".)&nbsp; Find the kit(s).Download the kit(s) you want.&nbsp;&nbsp;&nbsp; Normally at that point, you'd read the "Release Notes" file forinstructions.&nbsp; Sadly, the Release Notes file for the latest (V1.0.0.18)firmware for the PLW1000v2 says only:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; [...] follow the instructions in your product's user manual. [...]&nbsp;and "firmware" seems not to be mentioned in the User Manual for"PowerLINE 1000, 1010 and 1200 Adapters".&nbsp;&nbsp;&nbsp; Interestingly (and perhaps usefully), the Release Notes for theearliest few firmware versions do include some more useful instructions.&gt; [...] my mom bought a new router and i had to reset the products to&gt; the new router [...]&nbsp;&nbsp;&nbsp; That tells me approximately nothing about what you did.&nbsp;&gt; [...] and ever since then i cant connect my xbox to the extender.&gt; [...]&nbsp;&nbsp;&nbsp; Similarly useless.&nbsp; First, "cant" is a word, different from "can't".&nbsp;&nbsp;&nbsp; "can't" is not a useful problem description.&nbsp; It does not say whatyou did.&nbsp; It does not say what happened when you did it.&nbsp; As usual,showing actual actions (commands) with their actual results (errormessages, LED indicators, ...) can be more helpful than vaguedescriptions or interpretations.&nbsp;&gt; [...] worked fine before. was thinking maybe i need to update the&gt; firmware? [...]&nbsp;&nbsp;&nbsp; I wouldn't bet on that.&gt; idk what else to do [...]&nbsp;&nbsp;&nbsp; You might try a settings reset on your Powerline gizmos, and thenpretend that they're new.&nbsp;&nbsp;&nbsp; Visit http://netgear.com/support , put in your model number, and lookfor Documentation.&nbsp; Get the User Manual (at least).&nbsp; Read.&nbsp; Look for"Reset".&nbsp; Further reading might not hurt, either.

kbguay123 · Answer

I already reset it and it did not fix the issue I am having. But, thank you for your reply.

antinode · Answer

&gt; I already reset it [...]&nbsp;&nbsp;&nbsp; "it"?&nbsp; What about the other one?&nbsp; You do have two Powerline gizmos,right?&nbsp;&gt; [...] and it did not fix the issue I am having. [...]&nbsp;&nbsp;&nbsp; A settings reset is not a magical panacea.&nbsp; "pretend that they'renew" meant to follow the set-up instructions as if they were new.&nbsp; Itdid not mean that the gizmos would magically configure themselves.&nbsp;&nbsp;&nbsp; With my weak psychic powers, I still can't see what you did, or whathappened when you did it.

kbguay123 · Answer

My apologies, I will start from the beginning and be more detailed. I was in a rush yesterday and was typing it quickly.&nbsp;I mentioned the product i have, the PLW1000v2 with the powerline. it comes with one extender and one powerline.&nbsp;I live in the apartment downstairs from my mom. the router is upstairs where she lives.&nbsp; the powerline is upstairs connected to the router, the extender is downstairs in my apartment. I first bought the extender and powerline when i moved in because the connectin was very weak. this was in 2018. I set it up per the instructions and had no issues. everything connected and i had good wifi from the extender. fast forward to this year.&nbsp; One day this week my mom bought a new router and did not mention it to me. i came home and was unable to connect my devices to the extender. I did what you recommended before i posted this, which was to factory reset it and pretend it was new aka reinstall it per the instructions. but i am still having trouble. i will now list the issue i am having to make everything more clear..&nbsp;so, first, the extender and powerline show they are connected but are not showing up when i display wifis to connect to on my phone, xbox etc (sorry if that doesnt make sense idk how else to explain it because i lack the termonology)&nbsp;last night after factory reset again, the wifi name example : "Netgearext" was showing up and i was able to connect my phone and lap top to it.&nbsp;now before i had these issues, i had my xbox connected to the extender which is downstairs with me, plugged into it with an ethernet cable and never had a problem. Now, my xbox cant even find the wifi name "netgearetx" , it does not even display as an option, only the router is able to connect. When i plug my xbox into the extender using the ethernet cable, it says to check my wifi connection, which tells me it is not working. idk what else to do and i know i am bad at explaining my situation, also please excuse my typing or grammar. i am at work and trying to be quick. anyways, i really appreciate you taking the time to read this over and help me out and i apologize for my lack of details in my previous post. thank you again&nbsp;&nbsp;&nbsp;

antinode · Answer

&gt; [...] factory reset it [...]&nbsp;&gt; &nbsp;&nbsp; "it"? What about the other one? You do have two Powerline gizmos,&gt; right?&nbsp;&nbsp;&nbsp; Did you reset both devices?&nbsp;&gt; [...] the extender and powerline show they are connected [...]&nbsp;&nbsp;&nbsp; You're basing this on what, exactly?&nbsp; Some LEDs or other?&nbsp; What,exactly, are the LEDs doing?&nbsp; Color?&nbsp; Activity?&nbsp; Look for the LEDdescriptions in the User Manual.&nbsp; Look for "Troubleshoot" in the UserManual.&nbsp;&gt; [...] are not showing up when i display wifis to connect to on my&gt; phone, [...]&nbsp;&nbsp;&nbsp; What does the "WiFi LED" show?&gt; [...] i had my xbox connected to the extender which is downstairs&gt; with me, plugged into it with an ethernet cable and never had a problem.&gt; [...]&nbsp;&nbsp;&nbsp; Does that mean that you connected an Ethernet port on the Xbox to theEthernet port on the PLW1000?&nbsp;&nbsp;&nbsp; And what happens if you do that now?&nbsp; LED indicators?&nbsp; ("EthernetLED", for example?)&nbsp;&gt; [...] Now, my xbox cant even find the wifi name "netgearetx" [...]&nbsp;&nbsp;&nbsp; And now you're trying to connect the Xbox wirelessly?&nbsp; I'm confused.&nbsp;&gt; [...] i was able to connect my phone and lap top to it.&nbsp;&nbsp;&nbsp; If some devices have no trouble, but the Xbox has trouble, then Imight not blame the PLW1000.&gt; [...] trying to be quick. [...]&nbsp;&nbsp;&nbsp; Try not to be quick?&nbsp; Take enough time to make some basicobservations, and report the results clearly?

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PLW1000v2 firmware

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